Yes, all our pieces are made using 18k gold and high-quality stones, if applicable. However, For Him pieces are made of silver. For any questions about a specific piece, feel free to contact us before placing your order.

Yes, we offer personalized jewelry, including name necklaces, engraved pieces, and custom designs. You can browse our Personalized Collection for inspiration. Customization options and pricing vary depending on the design and materials selected. If you have a specific idea in mind, we'd be happy to discuss the details on WhatsApp and help create something special for you.

Production and delivery times vary depending on the item, its specifications, and the level of customization required. In most cases, production takes approximately 3–4 business days. Once completed, orders are shipped via DHL, with delivery typically taking an additional 3–5 business days, depending on the destination.

Yes, all our jewelry pieces are carefully packaged for presentation and protection. Depending on the size and type of the piece, your order will arrive in either a branded jewelry box or a premium leather pouch. Both options are placed in a branded gift bag as well.

We do not offer returns or exchanges. However, if there is an issue with sizing, we may be able to repair, resize, or amend the piece where possible. Any additional material or labor costs required for the adjustment will be the responsibility of the customer. Please contact us with the details, and we'll be happy to review the available options.

Orders can be modified or canceled within a limited timeframe before production begins. Once production has started, changes are not possible.

Yes, we ship worldwide with DHL, with a few exceptions depending on courier availability in certain regions. Shipping options and costs are calculated at checkout based on your location.

You can measure your wrist or ring size at home using a measuring tape or a piece of string and then comparing it to a ruler. For rings, you can also measure the inside diameter of a ring you already own that fits well. Read our blog for more information.

If you prefer a more accurate method, we recommend visiting a local jewelry store where they can professionally size you.

All our pieces are made of 18k gold, therefore, they won’t get damaged easily. However, to keep your jewelry shining, avoid direct contact with perfumes, lotions, and harsh chemicals. Store pieces separately in a jewelry box or pouch when not in use.